Technical Note: 20031128002

Maitre'D 2003 Upgrade From Maitre'D (99) or Maitre'D 2000

IMPORTANT: any Release or Service Pack must be installed at the beginning of the day.
It is essential to first install the 2002 Release with its latest Service Pack, before you install the 2003 Release with its latest Service Pack for your upgrade to complete successfully.

Recommended steps to install the 2003 release:

  1. The End of Day must be done.
  2. Archive checks to disk.
    (P.O.S. Control / File \ Save Checks to Disk)
  3. Save a Full System Backup.
    (System Configuration \ Backup \ Save Full System)
  4. Shut down all workstations from the front of the house.
  5. Stop the Maitre'D server.
  6. Exit all Back-Office applications.
  7. Start by installing the Maitre'D 2002 program and follow every step of the installation procedure. You will find some help under: the installation and setup guide document that is located under the doc folder of your Maitre'D 2002 CD-ROM or on the MaitreDpos.com web site.
  8. At the end of the Maitre'D installation, when prompted to do so, install the latest Service Pack for that release.
  9. After the Service Pack is installed, reboot the PC when prompted to.
  10. Once rebooted the system will start updating database files and doing workstation data for all workstations. Let this procedure conclude.
  11. Repeat steps 4 to 10, but this time with the Maitre'D 2003 release.
  12. If the restaurant was using some Fast Access before the upgrade, because the internal program code can be different from one version to another, you MUST test them and if needed re-create them from the Back-Office window \ Tools \ Password and Access Editor.
  13. Once all workstations are up and running, you install the Maitre'D 2003 Backup server program if needed and the auxiliary Back-office program
You must install the 2003 Release with its latest Service Pack and all associated programs (workstation, backup, auxiliary, and corporate communication) for your system to work properly.

***For an upgrade of a different Release see the following documents