The Maitre D Restaurant Management System's Back-Office is designed to
provide store managers with comprehensive sales reporting, inventory,
and labor management functionality. The Graphical User Interface (GUI)
enables managers to learn and remember system operations quickly and easily.
In addition, each manager may be assigned a password, providing security
and allowing only the display and use of those functions which restaurant
owners or corporate management decides to make available.
The Maitre'D Back-Office was especially designed for Windows 95 / NT assuring
our customer that we will always provide them the latest innovations and
technologies.
TIME and ATTENDANCE
The Time and Attendance module gives your customer the tools they need
to analyze the efficiency of their work staff to create a streamlined
productive labor force. Like every Maitre'D Management Solution, this
module is fully integrated and works in real time with the Maitre'D Back-Office
application. Employees clock in at any touch screen workstation, eliminating
the need for time clocks.
Highlights of the Time and Attendance are as follows:
Utilizing
the workstation as a time recorder to control employee schedules.
Allowing
for the creation of job codes with up to 5 individual rates for each employee.
Provides
number of hours worked per employee from the workstation.
Calculates
the number of hours worked per week.
Calculates
weekly wages.
Estimate
labor cost in relation to sales.
Allows
for the forecasting of payroll by defining the salary of each employee.
Provides
a total labor cost report.
Gives
a total percentage of labor in relation to sales.
Provides
a variety of reports in the ratios: Sales per hour, Meals per hour, Clients
per hour.
Calculates
the overtime.
Manages
the tip declaration.
Unlimited
employee file.
Some of the special features of the Time and Attendance are as follows:
Prints
W-4 (Immigration) and P13-P14 (Essential employee information) forms for
new hires or for employees with changes in status.
Can edit
tips from a previous day.
Employee
scheduling is included as a standard feature. Last week's schedule is
automatically copied into the next week.
Employee
clock in / out times can either be exact to the minute or rounded to the
nearest specified interval.
Each
job category can have a minimum / maximum wage amount that can be paid
to prevent underpaying / overpaying an employee when assigning a particular
pay rate for that job code.
A raise
can be entered with a pending date so that it automatically goes into
effect at the desired time; this eliminates the possibility of forgetting
to change the rate at the beginning of the pay period.
For "Chains",
an employee can be designated as having been "borrowed" from
another site.
The amount
spent of fringe benefits for an employee can be indicated as a percentage.
The TEFRA
report shows cash sales and cash tips declared, credit card sales and
credit card tips declared and then the difference between total tips declared
and 8% (that figure can be modified) of total sales.
Once
the employee schedule is completed the Employee Per Task report allows
a manager to see the number of employees for each job category assigned
by each hour of the day.
INVENTORY MANAGEMENT
Maitre'D's real time inventory system provides up-to-date inventory counts
24 hours a day. Building menus is fast and efficient, as manager can move
freely between related functions like recipe building, sales item maintenance
and bulk item maintenance. Traditionally time-consuming inventory management
task such as counting and extending inventory, generating and receiving
orders, and entering transfers or wastes are greatly reduced in time and
effort.
The Inventory System can be purchased for a single or a multi-location
property. The multi-location option is very useful for property that wants
to transfer stock from one location to another (Main storage room to the
Bar or the Fine Dinning Restaurant for example).
Highlights of the Inventory System are as follow:
Fully
integrated REAL TIME inventory control
Menu
costing
Purchase
entry
Vendor
file maintenance
Menu
explosion
Inventory
adjustments
Recipe
printout
Suggested
reorder report
Price
change report
Purchase
list by vendor
Invoice
verification
Item
cost control
Stock
availability
Variance
reports
Operating
cost report
Inventory
dollar value report
Theoretical
cost control
Item
availability according to current stock
ACCOUNTS RECEIVABLE
The Accounts Receivable module allows to manage in-house charging privileges
tied to the Maitre'D Back-Office. It allows to close a customer check
in a customer receivable account, generate statements and other printouts
such as a monthly report.
Highlights of the Accounts Receivable are as follow:
Maintains
a complete customer file
Records
each transaction entry
Provides
monthly reports
Allows
for invoice inquires
Provides
statements
Generates
a customer list
Allows
for a magnetic card for customer or member charges to be recorded
TABLE MANAGEMENT
The Table Management software is a simple but powerful module that allows
for even distribution of customers equally amongst staff and tables, manages
the wait list, gives estimates for the next available table and displays
the restaurant's floor plan at each workstation. This module which is
totally integrated with the POS terminals gives an alternative to customers
that do not want to use a third party software to manage their restaurant
floor plan.
POINT OF SALE CONTROL
The Point Of Sale Control module allows to control all day to day operations.
This module offers the flexibility and features your customer's demand,
allowing for a more controlled and efficient operation. Also included
in the P.O.S. Control is a truly, user friendly report generator. In a
minute, your customers can design the exact report that they need!
Here are just a few functionalities:
Up to
32 different menus (revenue centers) available per configured system with
4 menus per terminal at any one time.
Up to
2,000 individual items per menu.
Up to
a total of 64,000 items system wide.
Up to
10 tax levels.
Up to
200 POS employees.
Up to
50 different promotions (discounts), totally configurable in the system.
Up to
50 different media payment types.
Allowance
for 4 different prices per item with automatic change over, based on the
time of the day.
Inquiry
of all invoices, past or present.
Full
sales analysis.
Sales
history for as long as 27 years.
And more!
Electronic Funds TRANSFER
With on-line credit card authorization, servers simply swipe a customer's
credit card through the magnetic stripe reader on the workstation, and
authorization is on its way. The back office computer manages all authorization
requests for the restaurant, requiring only an internet connection for
communication. Real time accumulation of credit card data for daily reconciliation
shortens end-of-day accounting procedures. Maitre'D Back-Office is able
to process up to 20 transactions at the same time! We have developed a
Credit Card Interface that links directly to different major processors.
DELIVERY
The Delivery module allows to take a telephone order by obtaining the customer's
telephone number and address, then entering the order and printing the
check. The system saves the customer record in a file keyed by telephone
number so employees do not have to re-enter the customer's information
if the same customer reorders.
The street code option within the Delivery module allows to create / map
or modify delivery areas. This option will verify if the customer is located
in the delivery area, and assign an automatic delivery charge where applicable.
Highlights of the Delivery System are as follows:
Defines
the territory served
Assigns
automatic delivery fees according to address
Provides
a drivers report
Provides
a delivery report
Provides
a pre-order function
Generates
mailing labels
Maintains
a complete database of statistical customer information (first order,
last order, number of order to date, grand total to date, ...)
Provides
easy modifications for already taken orders
Last
customer's order appears when entering the phone number
(automatically or on request)
Manages
the delivery time
ACCOUNTING INTERFACES
In addition to it's own management solutions, Maitre'D has developed Accounting
Interfaces for the General Ledger, Accounts Payable, and Accounts Receivable.
The Maitre'D Back-Office can export data to / from the AccPac accounting
software. You can also use our standard ASCII file format. The Accounting
Interfaces give you the opportunity to do a single entry in your Maitre'D
Back-Office and transfer the data in your accounting system. This approach
greatly reduces the risk of errors and speeds the end-of-day process.
