Technical Note: 20000918010

CVM Monitor Integration

(Maitre'D Millennium, and later versions of Maitre'D)
Posera CVM monitors are fully integrated in Maitre'D, and can be easily programmed. It also supports on the fly display, showing on the CVM monitor the item as soon as the next item is selected. Posera CVM screen can also support remote display.

Steps of setting up a CVM monitor with or without a remote display.

System Configuration / View / Option / Devices

Kitchen Monitor:

Setup the printer type for the CVM monitor

P.O.S. Control / Workstation / Printer Type

Select a printer type that you will never use. Ex. S100 printer product, and from there touch the "Predefined Types" button. From the drop down arrow select "CVM – MAITRE D", and hit OK.

P.O.S. Control / Workstation / Shared Printer

This option allows to setup the connection of your physical printers, or shared kitchen monitors from the Back-Office. This option affects directly the redirection table, and printer communication. Therefore, be careful when changing the shared printer settings.

Description

Type in the name for the physical printer, or the kitchen monitor you want to connect to the workstation.

Printer Type

Select the type of physical printer, or the CVM – MAITRE D, if your sending to a kitchen monitor.

Workstation

Choose a workstation from the list.

Port

Select the port of the workstation, the printer or the kitchen monitor is connected to.

Printout

Select a printer which data from all workstation is redirected.
Note: It should be the same as the description field.

Replacement

Select the printer that will replace the original printer, in case the main printer is not responding. Back-Office will send all data to the new printer.

P.O.S. Control / Workstation / Logical Printer

This option allows to program logical printers on different locations in the restaurant. Logical printers are conceptual (not physical) printers, which are used to program menus. Example, you can program different logical printers for Grill, Cold Table, and Desserts with a single physical printer on a workstation.
The Back-Office separates all orders by logical printers, and prints different receipts on the physical printer, or shows the order on the kitchen monitor (CVM). You may also use logical printers to distribute orders to different locations, and or different kitchen monitors. Example: There are two kitchens (Dining and To Go), with a CVM monitor in each. In a non-peak period, the Dining kitchen is closed. The workstations set to logical printer Kitchen have orders which go to either the Dining or To Go CVM monitors during peak times, and redirect to the To Go CVM Monitor during non-peak times. The Redirection Table option, is used to program logical printers to the physical printer of your choice.

Description

Type a description for the logical printer.

CVM Monitor

Select the monitor where you want to send the items, linked to each logical printer.

P.O.S. Control / Revenue Center / Item Setup / Item / Function

CVM Color:

Maitre'D uses the default colors, unless otherwise. If you wish to use this field, select a color, and the item will appear on the kitchen monitor using the color specified in "CVM Color" field. Choices are; Blue, Green, Cyan, Red, Purple, Yellow and White.

Note: Since both the Regular and Alternate descriptions are sent to the CVM, the color will affect both descriptions.

P.O.S. Control / Employee / Employee Configuration / Order / CVM

On The Fly Printing:

Enable this option to show the items on the kitchen monitor as soon as they are selected on the order screen (displayed on the CVM upon entry). If disabled, the items appear only when the order is sent to the kitchen.

Remote Display Field:

Enable this option to show the items, sub-total, taxes and total on the AccuVIEW remote display.
Note: the AccuVIEW remote display is connected to the Posera CVM computer.

Display at the Bottom:

Enable this option to display items at the bottom of the kitchen monitor. This is useful for example, to separate takeout and Drive-Thru orders from Eat In orders on the same screen.