Technical Note: 20060721016

Chockstone Frequent Diner

(Maitre'D 2005, from Service Pack 4 and later versions of Maitre'D)

Maitre'D supports Chockstone as a Frequent Diner partner. Using an Internet connection, Maitre'D is able to push Frequent Diner Points, redeem these points for transaction finalization, as well as other operations supported by Chockstone.

Setup

The Granite Client is a .Net assembly that Maitre'D uses to interface with the Chockstone On-Line Transaction Processing (OLTP) Server System, ChockPoint™

Supported Operating Systems:

Windows XP® Pro Service Pack 2 or Windows Server 2003®.

Required Software:

• Windows Installer 3.0.

• Internet Explorer® 5.5 or later.

Required Maitre'D Interfaces:

• Electronic Funds Transfer

• Gift Certificate

Step 1.

.NET Framework 2.0 must must ABSOLUTELY already be installed before proceeding to the next step. Refer to Microsoft's documentation for more details on installing .NET Framework 2.0 or higher. http://msdn.microsoft.com/netframework/downloads/updates/default.aspx

Step 2.

The GraniteWise.msi installer package must be executed, choosing the default destination folder at C:\Program Files\Chockstone\Granite\

Step 3.

The following 3 files now found in the C:\Program Files\Chockstone\Granite folder must be copied towards the Maitre'D executable folder at C:\Posera\MaitreD\Prg\

• Granite.dll

• Granite.dll.config

• NTILogging.dll

Step 4.

The following file supplied by Posera must also be copied in the Maitre'D executable folder at C:\Posera\MaitreD\Prg\

• bosrveft.exe.config

Step 5.

The following registry file also supplied by Posera must be executed (double click):

• Granite.reg

Server Control / View / Options / Frequent Diner

Provider:

Chockstone

Accept Swiped Entries Only:

Enable this option to force the use of magnetic card identification only for Frequent Diners, and disable manual entries.

Display Information:

Enable this option to show the point balance in addition to the folio number of a Frequent Diner on the Order screen.

Server Control / View / Options / Frequent Diner / Communication

Time Out:

Enter the delay in second before Maitre'D will assume that the Chockstone server does not respond.

Retry Delay:

Enter the delay in second used by the POS workstation to poll the Back-Office application and check if there is an answer back from the Chockstone server.

Note: If you set this delay too short, you will generate a lot of traffic on the network.

IP Address:

Enter the server name of the Chockstone server.

Password:

Enter the merchant password to access the Chockstone server.

Domain:

Enter the domain supplied by Chockstone.

Seller Profile ID:

Enter the seller profile ID supplied by Chockstone.

Profile ID:

Enter the profile ID supplied by Chockstone.

Currency:

Select USD for United States Dollars, or CAD for Canadian Dollars, according to your configuration on the Chockstone server.

Note: You can still accept Frequent Diner cards from America or Canada.

P.O.S. Control / Revenue Center / Item Setup / Item / Function

Function:

Set to Points to use an item as a free Points item.

P.O.S. Control / Revenue Center / Item Setup / Item / Configuration / Price and Cost

Point Value:

Enter the number of points earned required to get this item for free.

On the workstation, the free Point Items remains unavailable until a Frequent Diner card with enough points is swiped.

Even after swiping a card with less then the required amount of points, the free Points Item remains unavailable until enough transactions are performed to bring up the point balance.

The points are only added after the check is printed and settled.

The Frequent Diner coupon prints Points Earned followed by Points Balance.

On the next transaction when the Frequent Diner card with enough points is swiped on the table, the Points Item becomes available.

When you select a free item with the Point function, the point balance is updated automatically, to only allow for the proper amount of free items.

Note: You can not combine items with the Point function and other types of items on the same check. You must print and settle the 0.00 check before ordering any other item the guest requests.

The Frequent Diner coupon prints Points Used followed by Points Balance.