Technical Note: 20060721017

Chockstone Gift Cards

(Maitre'D 2005, from Service Pack 4 and later versions of Maitre'D)

Maitre'D supports Chockstone as a Gift Card Solution. Using an Internet connection, Maitre'D is able to activate Gift Cards, add money on these cards, redeem these dollars for transaction finalization.

Chockstone Setup

The Granite Client is a .Net assembly that Maitre'D uses to interface with the Chockstone On-Line Transaction Processing (OLTP) Server System, ChockPoint™

Supported Operating Systems:

Windows XP® Pro Service Pack 2 or Windows Server 2003®.

Required Software:

• Windows Installer 3.0 or later.

• Internet Explorer® 5.5 or later with 128 bit encryption.

Required Maitre'D Interfaces:

• Electronic Funds Transfer

• Gift Certificate

Step 1.

.NET Framework 2.0 must ABSOLUTELY already be installed before proceeding to the next step. Refer to Microsoft's documentation for more details on installing .NET Framework 2.0 or higher. http://msdn.microsoft.com/netframework/downloads/updates/default.aspx

Step 2.

The GraniteWise.msi installer package must be executed, choosing the default destination folder at
C:\Program Files\Chockstone\Granite\

Step 3.

The following 3 files now found in the C:\Program Files\Chockstone\Granite folder must be copied towards the Maitre'D executable folder at C:\Posera\MaitreD\Prg\

• Granite.dll

• Granite.dll.config

• NTILogging.dll

Step 4.

The following file supplied by Posera must also be copied in the Maitre'D executable folder at C:\Posera\MaitreD\Prg\

• bosrveft.exe.config

Step 5.

The following registry file also supplied by Posera must be executed (double click):

• Granite.reg

Maitre'D Setup

Server Control / View / Options / Gift Certificate

Provider:

Chockstone

Server Control / View / Options / Gift Certificate / Communication

Time Out:

Enter the delay in second before Maitre'D will assume that the Chockstone server does not respond.

Retry Delay:

Enter the delay in second used by the POS workstation to poll the Back-Office application and check if there is an answer back from the Chockstone server.

Note: If you set this delay too short, you will generate a lot of traffic on the network.

IP Address:

Enter the server name of the Chockstone server.

Password:

Enter the merchant password to access the Chockstone server.

Domain:

Enter the domain supplied by Chockstone.

Seller Profile ID:

Enter the seller profile ID supplied by Chockstone.

Profile ID:

Enter the profile ID supplied by Chockstone.

Currency:

Select USD for United States Dollars, or CAD for Canadian Dollars, according to your configuration on the Chockstone server.

Note: You can still accept Gift Card cards from America or Canada.

Server Control / View / Options / Gift Certificate / Option

Keep Trans.:

Enter the number of days to keep Gift Card transactions in the archive file.

Manager Password:

Enable this option to force the use of a manager password to perform Gift Card functions on the workstation, such as activation and increment.

Use Increment Function:

Enable this option to allow the use of the increment function on the workstation..

No Provider Selection:

Enable this option to always use Chockstone for Gift Cards. Otherwise, you will have to select between local or Chockstone for each gift certificate transaction at the workstation.

Multiple Activation:

Enable this option to allow for many Gift Card activations before asking for the payment type, to be able to use the same media, such as a pre-authorized Credit Card with Electronic Funds Transfer.

Note: In Maitre'D 2003, to track these folios, add the following configuration key and value in the POS.INI files of all workstations:

MultiGCActivation=False

Note: This removes the ability to track the activated folios in the Back-Office.

Gift Card Sold Setup

P.O.S. Control / Payments / Media Types / Gift Card Sold / Payment # 36

Payment type:

External Gift Certificate

Gift Card Redeemed Setup

P.O.S. Control / Payments / Media Types / Gift Certificate / Payment # 2 through #  24

Description:

Type in a description for the Gift Cards. This description is displayed on the workstations when employees select this media type and printed on readings.

Payment Type:

External Gift Certificate

P.O.S. Control / Payments / Media Types / Gift Certificate / Option

Folio:

Enabled
Note: Remaining options set as per customer preferences.

P.O.S. Control / Payments / Media Types / Gift Certificate / Card Property

Card Type

EFT Category:

Others

Electronic Fund Transfer:

Disabled
Note: All other options disabled

Card Validation

Custom Card:

Custom card numbers can be used if there is no conflict with credit card numbers.

P.O.S. Control / Employee / Configuration /  Payment

Enable both the media type created for the gift cards to allow these employees to accept and/or sell gift cards.