Technical Note: 20011004026

Debit Card Setup in Windows (Canada)

(Maitre'D 2002, and later versions of Maitre'D)

The Electronic Funds Transfer option must be installed.

On the workstation, you need to have a card reader and the PIN Pad must be installed on a COM port (DB9).

Maitre'D Setup :

Electronic Funds Transfer / View / Option

Merchant Number

Enter the 13 characters number supplied by the bank.

P.O.S. Control / Payments / Media Types

Create the Media Type "Debit Card"

Validation

Enabled.

Electronic Funds Transfer

Enabled.

Debit Card

Enabled.

P.O.S. Control / Workstation / Options / Device / PIN Pad

Type:

Serial

Port:

COM port where it the PIN Pad is connected.

Note: With Mercury Payment Systems, the ID field is 70, for the Verifone SC 5000 PIN Pad, or 91, for the Ingenico 3070 PIN Pad, followed by the last 6 digits of the Serial Number on the back of the PIN Pad.
IMPORTANT: You have to restart the Maitre'D Server to make the workstation update those settings.

Initialize the PIN Pad

When you plug the PIN Pad for the first time, you have to set the language (English or French) and the communication type (rs232). The manager or the Head Server has to initialize the PIN Pad. This option is available from the function button on the workstation. The PIN Pad will call the bank and will display a message at the end if the operation was successful.
NOTE: After an update you need to reinitialize each PIN Pad.

Operation procedures:

Payment by Debit Card:

When you are closing a check, at the Media Type screen you will have to swipe the debit card of the customer in the card reader and you will have to enter the right amount of the transaction and touch Enter to accept the amount. Then the guest will have to answer the questions asked from the PIN Pad. Maitre'D will print two debit card receipts of the transaction. (It is important to know that you will not see the Debit Card button on the Media Type screen because you are not allowed to enter transactions manually).

Payment refund from a Debit Card

You need to do a table 0 void. From the Media Type screen, swipe the debit card of the customer and enter the amount of the transaction to return, then touch the negative sign - to show the amount in negative form. The guest will have to answer the questions from the PIN Pad to complete the transaction. Maitre'D will print two receipts.

Closing Batches

The debit card will be included in the "Other" category in the EFT reports. The closing batch procedure is the same as the credit card procedure.