Technical Note: 20030528017

Floor Plan Status

(Maitre'D 2003, and later versions of Maitre'D)

P.O.S. Control / Workstation / Options / Advanced

The guest perception of speed of service is largely determined by the timeliness of all their interaction with the restaurant staff during their dinning experience. Maitre'D can use the POS to display an accurate status of all the tables included in the floor plan in real time. With a glance at the POS station, the server or manager can tell at which course each table is, providing instantaneous feedback of the guest experience cycle to improve the response time of the staff. The POS can display the floor status screen of the floor management module at idle time instead of the advertisement screen.

Floor Plan Status:

Enable this option to use the floor plan as a Screen Saver on the workstation.

A blinking table on the screen shows that the service is not proceeding as fast as it should.

Note: The different Wait Delays, Status Colors and Current Status Symbols for every Wait Statuses are all setup in Floor Management / View / Options / Status