Technical Note: 20011004036

Hardware and Software Requirements

(Maitre'D 2002-2003)

Hardware

Maitre'D is setup to operate with numerous types of hardware and software configurations. The following describes the minimum requirements.

Back-Office computer :

Windows NT® 4.0 SP 6a, 98® Second Edition, ME®, 2000® Professional SP4, 2000® Server SP4 or XP® Professional SP1 operating system
Intel Pentium processor recommended by Microsoft for the OS used.
Memory recommended by Microsoft for the OS used.
One (1) 3 ½ High Density floppy drive
One (1) CD-ROM 4X
One (1) 1GB hard disk properly partitioned and formatted to appear as drive C
One (1) Ethernet network card supporting at least 10 Base-T
One (1) Ethernet HUB.
1 MB video card
One (1) 80 column report ink or laser

Touch screen workstation under DOS operating system

(Note: No longer supported in Maitre'D 2005 and later)

486-25 MHz with 4 MB of RAM
Bus Elographic touch screen (or compatible)
3 ½ inch floppy drive
Ethernet NE2000 compatible network card
Com ports (1,2, 3 and 4 to setup multiple printers)

Touch screen workstation under Windows operating system

Windows 98® Second Edition, ME®, 2000® Professional SP4, or XP® Professional SP1 operating system
Intel Pentium processor recommended by Microsoft for the OS used.
Memory recommended by Microsoft for the OS used.
One (1) CD-ROM 4X
One (1) Ethernet network card supporting at least 10 Base-T
1 MB video card
Com ports (1,2,3 and 4 to setup more than two printers)
Touch screen

Handheld workstation under Windows CE operating system

Windows CE 3.0 Pocket PC 2002 using theses different types of CPU: ARM, X86
Windows CE 3.0 Pocket PC using theses different types of CPU: ARM, MIPS
Windows CE .NET using theses different types of CPU: ARM, MIPS, X86
32 Mb of Memory (64 Mb Recommended)

Windows workstations using Microsoft Windows XP Embedded

The minimum services required are:

Network driver
OPOS drivers and any other services needed to run the devices.

Local and Remote Printer

You can use almost any kind of printer. For optimal performance, it is preferable to use printers with at least 4K of memory. If you wish to use Citizen printers, please ensure that it uses STAR Emulation.
Use the PRINTER TYPE setup screen in P.O.S. Control / Workstation menu to create your own printer definition.
Recommended printers are:

EPSON TM85 / 88 (thermal) for guest checks printers
Star SP-342 (with paper cutter) for remote printers.

If you are not sure on a specific printer, call the Maitre'D Support Team.

Optional hardware components

Magnetic Card Reader

Magnetic card reader with a keyboard connection or RS-232 connection

Customer Display

EPSON ESC / POS
AEDEX

Scale

Toledo 8213, 8217 and the Weigh-Tronix 6710

Cash Drawer

CBM RS-232 (serial) with or without status
Cash drawer connecting to all parallel or serial printer
Cash drawer connecting to the device port of the workstation type supported under Maitre'D

Kitchen Monitor

CVM Kitchen Monitor available through POSERA in Seattle. Contact is Chris Reiff at 206-364-8686

Scanner

Keyboard wedge type

In addition to these hardware components, the following software should already be installed on the target system

Biometrics device
Digital Persona U.Are.U 2000

Back-Office computer

Windows 98®, Windows ME®, Windows NT® sp6 with explorer 5.5 or higher Windows 2000® operating system.

For instruction on formatting and partitioning the hard disk, installing Windows®, please refer to the appropriate manuals provided with Windows.

Maitre'D can be installed on any networking system that uses or emulates the Net BIOS or TCP/IP communication protocol. Please refer to the appropriate manuals for more information.