Technical Note: 20011004009
CVM System Introduction
(Maitre'D 2002, and later versions of Maitre'D)
The CVM Color Monitor System is designed specifically for the Fast-Food
industry.
A common trouble spot in a typical operation is the failure to relay the
counter and drive-thru orders to kitchen staff in a timely and accurate
manner. Microphone systems and remote kitchen printers have been employed
to help minimize the problems associated with order entry.
Microphone systems rely heavily on the ability of the kitchen staff to
remember both the quantities and details of all pending orders, a formidable
task.
Kitchen printing devices do deliver an increased level of accuracy, but
inevitably require one worker to read the order to the others, a time
consuming method.
In recent years many of the larger chains have chosen kitchen display monitor
systems, as opposed to hardcopy printing devices. These operators have
become aware of the increased throughput that the video network makes
possible.
The CVM is the one and only monitor system to utilize COLOR in the displayed
orders. This simplifies the preparation task and decreases average prep
time. The normal menu items are displayed in WHITE, additions to the items
in GREEN, and deletions from the items in RED. Additionally, special menu
items may be programmed to display in YELLOW and message items can be
displayed in BLUE, CYAN, or VIOLET, allowing accurate visual portrayal
of any order.
This leads us to another CVM advantage... LEGIBILITY. All CVM monitors
are operated in the 40x25 alpha-mode instead of the standard 80x25 mode.
This greatly increases the distance that the orders can be easily viewed.
Another benefit is that the restaurant operator will usually need fewer
monitors, compared with existing systems.
The CVM3 monitor is available through POSERA in Seattle. Contact is Chris
Reiff at 206-364-8686
