Technical Note: 20060322023

Payment Processing Inc Host Based EFT Setup (USA)

(Maitre'D 2003, from Service Pack 11 and later versions of 2003)
(Maitre'D 2005, from Service Pack 3 and later versions of Maitre'D)

Overview

The Payment Processing Inc (PPI) Electronic Funds Transfer solution supports credit and debit cards with tips, in restaurant and retail.

Type:

Host Based

Note: A Terminal Based version is also available. See Technical Note 20060322024 for setup instructions.

What is needed

From Posera:

From Datacap:

Datacap contact:
Stephanie Heim 215-997-8989

From Payment Processing Inc:

Payment Processing Inc contact:
Barbara Gross 510-795-3632
Support: 1-800-774-6462, option 2

Requirements

NETePay Installation

Install NETePay for PPI

 

 Get your activation code from Datacap at activate@dcap.com

  1. To do so, start NETePay, click on Activate. 

  2. You will get a screen showing a serial number, a session code and a machine id.

  3. Forward that information to activate@dcap.com

  4. When you get the answer, enter the code in the ENTER CODE box in setup / setup information.

Merchant Category:

Retail (even if it is a sit-down restaurant, as it supports pre-authorization)
Note: Other information will be supplied by your merchant services provider

Installing the DSIClientX control

The DSIClientX control is not included in Maitre'D installation. This application is an XML ActiveX client controlled software that sends encrypted payment authorization requests via a local area network or Internet to Datacap's dial and Internet payment servers.

 

The DSIClientX control must be installed on your Maitre'D Back-Office PC and on every workstations that will process Debit Cards with a PIN Pad. The control is available as a free 5mb self installing executable from http://www.datacapepay.com/
It may be installed before or after Maitre'D and takes just a minute to install (requires a reboot).

DO NOT TRY TO SKIP THIS STEP !!!!!

PIN Pad for Debit Card Transactions

With this software you have the choice between three Verifone PIN Pads.

Verifone 1000:

This PIN Pad comes with a small box called a Peripherical Device Controller. This device is plugged to a serial com port on your workstation and also plugged into the power supply outlet.

Verifone 2000:

This PIN Pad includes the Peripherical Device Controller and is directly plugged to a serial com port on your workstation.

Verifone SC 5000:

This PIN Pad includes the Peripherical Device Controller and is directly plugged to a serial com port on your workstation.
Note: The PIN Pad must be set by Datacap with the 2000 emulation.

Maitre'D Setup

Electronic Funds Transfer / View / Options / Interface

Interface:

Datacap - DSIClientX

Moneris:

Disabled

Protocol:

Generic (USA and Canada)

IP Address:

Address of the computer where the NETePay for PPI is installed.
Note: Do not use the 127.0.0.1 local host loop back address, even if on same computer as Maitre'D. Use the exact address, such as 192.168.100.1

Electronic Funds Transfer / View / Options / Identification

Merchant Number:

Merchant number received from Payment Processing Inc. (12 digits)

Use Pre-Authorization:

Enabled for fine dinning restaurants.

Disabled for fast-food restaurants and retail.

Pre-authorization:

DO NOT ADD AN ESTIMATED TIP PERCENTAGE. Restaurant estimated-tip authorization rules for restaurant credit card is to get authorization for the transaction amount presented to the cardholder, with NO amount added for an estimated tip. These rules prohibit merchants other than lodging and car rental merchants from requesting an authorization for an estimated amount. For restaurant merchants, a tip can be added to the transaction after authorization, and will be settled and funded for the total amount of the purchase, including the tip. Typically, restaurants are protected on charge-backs up to 120% of the authorized amount, which should not be an issue unless the tip on a charged-back transaction was over 20%. Not complying with this requirement can result in fines and penalties, as well as those transactions being subject to higher interchange costs related to non-qualifying transactions.
Note: Lodging and car rental merchants may do a pre-authorization for an amount greater than the totals of the check.

Maximum overflow:

Enter the amount of maximum overflow. If a customer enters an amount on the credit card receipt that is greater than the check total, the maximum overflow is the percentage of the check total that the customer's payment cannot exceed. If the employee enters a credit card payment amount that exceeds the maximum overflow percentage, the system does not accept the payment, and you would have to re-authorize the transaction, including the tip. Typically you would set this field to 20% because merchants are usually protected on charge-backs up to 120% of the authorized amount.
Note: If this field is set to 0.00%, no verification is made about maximum overflow and you can enter any amount greater than the check total.

Electronic Funds Transfer / View / Options / Operation

POS refresh:

No less than 5

External Close Batch:

Enabled

Close Internal Batch Only:

Enabled
Note: When a Batch is closed in Maitre'D, it resets the internal file ONLY. The actual batch closing is performed by Payment Processing Inc automatically at 5:00 AM each day.

Program:

Blank

Note: Remaining information is as per your client's desired configuration and local authorities.

Electronic Funds Transfer / Transaction

Add, Void and Return Transaction functions are supported, as well a Void a Return.

Note:  Modify Transaction is NOT supported.

Electronic Funds Transfer / Report

No EFT reports are available in Maitre'D They are found on the Payment Processing Inc site.

P.O.S. Control / Payments / Media Types / Credit Cards

Description:

Type in a description for this type of credit card. This description is displayed on the workstations when employees select this media type and printed on readings.

Payment type:

Charge

Payment surplus:

Tip Entry, as credit card companies do not allow cash advances.

P.O.S. Control / Payments / Media Types / Credit Cards / Option

Folio:

Enabled.
Note: In Maitre'D 2003, this option is on the Media Type tab.

P.O.S. Control / Payments / Media Types / Credit Cards / Card Property

EFT Category:

Select the credit card type.

Electronic Fund Transfer:

Enabled

Hide card number:

This option can not be disabled with CISP compliant protocols. It always masks the first digits of the credit card number and only shows the last four digits on the EFT voucher.

Show on Merchant Copy:

This option can not be enabled with CISP compliant protocols.

Validation:

If you enable this option, the Back-Office verifies if the credit card number entered agrees with certain digits that are always present in credit card account numbers. If you disable this option, the Back-Office does not validate the credit card number. You can override this option from the workstation by entering a minus sign after the card number.

Expiration:

Enabled. The expiration date of a credit card has to be entered in the format MM / YY.

Debit Card:

Disabled

Custom Card:

Disabled

Number of digits:

Some credit card companies have credit card numbers that may vary in their total number of digits. For example, Visa cards may have either 13 or 16-digit numbers, whereas other cards have a set number of digits, for example, Master Card cards that have 16 digits and American Express cards that have 15. Two fields should be filled in order to validate the credit card number's length. Type the credit card's appropriate number of digits in the first field then type 0 in the second field to specify that this is a fixed number of digits (zero is the default for the second field). Conversely, you will need to enter a number of digits in each field for cards, such as Visa, that have two possible card number lengths. Type in 0 in both fields for credit card numbers with varying lengths, which will remove the need to validate the number of digits.

Starting With:

Type in the first digits of the credit card. Some credit card numbers always begin with the same digits. These digits can be used for validation. For example: For Visa payment type's "Starting with" field, type in 4. For Master Card, type in 5, and for American Express, type in 34 or 37. If both fields are blank, the first digit is not selected.

P.O.S. Control  / Payments / Media Types / Debit Card

Description:

Type in a description for the debit card. This description is displayed on the workstations when employees select this media type and printed on readings.

Payment Type:

Charge

Payment surplus:

Tip Entry is supported by Payment Processing Inc.

P.O.S. Control / Payments / Media Types / Debit Card / Option

Folio:

Enabled
Note: In Maitre'D 2003, this option is on the Media Type tab.

P.O.S. Control / Payments / Media Types / Debit Card / Card Property

EFT Category:

Others

Electronic Funds Transfer:

Enabled

Hide Card Number:

Enabled

Validation:

Enabled

Expiration:

Enabled

Debit Card:

Enabled

Card Validation:

Blank

P.O.S. Control / Workstation / Options /Device / PIN Pad

Type:

Serial

Port:

Port number where the PIN pad is plugged in

Driver:

Select Verifone PIN Pad 1000 or 2000.

Note: For the SC 5000 model, select Verifone PIN Pad 2000.

Idle Message:

Enter a message displayed on the PIN Pad between uses.

Prompt For Tip:

Disabled
Note: The Payment Processing Inc solution can not ask for the TIP before authorising a debit transaction, but the Payment surplus can be counted as tip, at the choice of the merchant. 

How to process Debit Cards

Ring up a transaction and touch the Close button. When you reach the Payment screen, touch the Debit Card button, and enter the full amount, or simply touch Enter, and follow the instructions on the PIN Pad for the rest of the transaction. Once the transaction is accepted, the workstation will print an approval receipt.

Setting the Employees

P.O.S. Control / Employees / Configuration / Invoice / Payment

EFT reprint:

Enable this option to allow the employee to print duplicate EFT vouchers before the transaction is finalised.

P.O.S. Control / Employees / Configuration / Media

Enable all Credit Cards and the Debit Card payment types.

P.O.S. Control / Employees / Employee / POS Operation / Option

Modify Check Amount:

Available