Technical Note: 20090113020

Special Menus

(Maitre'D 8.00.000.057 and later versions of Maitre'D)
The Special Menu function allows offering pre-defined groups of sales items at a special price in a Table Side fine dinning restaurant, similarly to Combos that can be offered in fast-food restaurants. Special Menus validation also uses a logic similar to but more powerful then mandatory divisions. For example, you can buy separately a salad at $ 5.25 and a chicken breast at $ 9.75, or if order these together under a special Easter lunch menu get these for $ 12.95.

On the kitchen coupon, both the salads are combined on the same line, but the dressing modifiers are separated on different lines, letting the chef know that the French dressing goes with the special menu salad, and the Italian dressing goes with the regular salad. This is printed thus in case the special menu salad is presented differently and/or in a different size.

Likewise, both the chicken breasts are combined on the same line, but an additional modifier line is printed to let the chef know that one of these is part of the special menu, so that he knows which salad to put with which main course, in case the special menu chicken is presented differently and/or in a different size.

On the guest's check, the special menu is printed first, followed by its components, which show as free. Below the special menus, the regular sales items ordered separately from the special menus are then printed at their regular prices.

If the employee touches the Print button after ordering the free components, but forgot to order the actual special menu that contains the price, the employee has to select one of the possible special menus, according to the free items already ordered.

If the chosen special menu actually includes yet another free component, the employee is prompted to order it.

Once the priced special menu and the included dessert have been selected, the check can be printed.

Note: Special Menu validation is performed for each individual customer.

Also, if the Open Tables option is enabled in P.O.S. Control / Employees / Employee / Report, the employee can print a financial report even though there are open tables or checks by touching the Reading button.

On the Financial Report screen the Gross Sales line displays All Sales, including all closed sales added with all ordered items on open tables or checks.

On the Financial Report, the All Sales line prints the Gross Sales. Also, a warning is printed towards the end of the report above the list of all open tables or checks.

 

The structure of special menus has four layers: Other settings must also be performed in P.O.S. Control Options and Employee Configurations. We will now see how to setup all of this.

Create the Sales Items

The Sales Items can be ordered as priced items on their own, or as free items as part of a special menu.

P.O.S. Control / Revenue Center / Items Setup / Function

Function:

Revenue

P.O.S. Control / Revenue Center / Items Setup / Configuration / Price and Cost

Price:

Enter the value of this sales item when sold separately.

P.O.S. Control / Revenue Center / Items Setup / Configuration / Option

Weight:

Enter 1.

P.O.S. Control / Revenue Center / Items Setup / Configuration / Printing

Printout:

Select the appropriate printer.

P.O.S. Control / Revenue Center / Items Setup / Configuration / Modifier

Weight Modifier:

Enable this option even if this sales item itself does not need call a modifier, because it will be called as a free modifier by the Control Item.

 

Repeat these settings in all component items.

Create the selections for the Control Items

Control Items have to call sales items as free modifiers.

P.O.S. Control / Screens / Weight Modifier

Call these sales items as components.

Minimum, Maximum & Free:

Set all of these fields to 1, unless you want to include multiple components of the same type, such as cheese selections on a tasting menu.

P.O.S. Control / Revenue Center / Item Class

Description:

Create an individual Item Class for each Control Item.

Note: An individual Division could be used instead of an item class.

Repeat these settings for all Control Items.

Create the Control Items

The Control Items are the free items that call sales items as free modifiers.

P.O.S. Control / Revenue Center / Items Setup / Function

Function:

Free

Item Class:

Select the individual Item Class for that Control Item.

Note: An individual Division could be used instead of an item class.

P.O.S. Control / Revenue Center / Items Setup / Configuration / Price and Cost

Price:

Enter 0.

P.O.S. Control / Revenue Center / Items Setup / Configuration / Modifier

Weight Mod.

Select the weight modifier containing the components.

 

Repeat these settings in all component types.

Create the Special Menu Items

The Special Menus are priced items that must be ordered in order to be allowed to order the control items.

P.O.S. Control / Revenue Center / Items Setup / Function

Function:

Revenue

P.O.S. Control / Revenue Center / Items Setup / Configuration / Price and Cost

Price:

Enter the value of the Special Menu when ordered together.

P.O.S. Control / Revenue Center / Items Setup / Configuration / Printing

Printout:

Null

 

Repeat these settings for all Special Menus.

Setup the Special Menu

New!P.O.S. Control / Revenue Center / Special Menu List

The Special Menu Lists are used to group Special Menu Settings for reporting purposes.

Click on Add.

Description:

Enter a type of Special Menu Setting.

New!P.O.S. Control / Revenue Center / Special Menu Settings

Special Menu Settings are used as validation tables for these specials.

Click on Add.

Special Menu:

Select a type from the Special Menu List.

Description:

Enter a name for that special menu.

Item:

Select from the sales item menu, the sale item that represents the special menu. This item will be printed as the main item with the special menu price and all included components for this special menu will be printed under as free items.
Note: The Variable List is disabled.

Modify:

Click this button to setup each component choice.

Division:

Select the division of the free Control Item for this part of the meal. If you forgot to order a priced Special Menu, but only ordered a free Control Item from this division, you will have to select a special menu before you can print the check.
-or-

Item Class:

Select the item class of the free Control Item for this part of the meal. If you forgot to order a priced Special Menu, but only ordered a free Control Item from this item class, you will have to select a special menu before you can print the check.

Quantity:

Set this field to 1, unless you want to offer multiple components of the same type, such as cheese selections on a tasting menu.

Command:

Select if the free Control Item is detected by Item, Item Class or Variable List.

Usage:

Select the free Control Item, Item Class or Variable List that call sales items as free weight modifier for this part of the meal. If you forgot to order this free Control Item, but chose a priced Special Menu item that includes this Control Item, you will have to select this control item and a free sales item that it calls as weight modifiers before printing the check. Inversely, if this free Control Item is ordered, but no special menu that contains it is present, you will have to choose a special menu.

P.O.S. Control / Screens / Preferential Screens

Create buttons for your priced Special Menu items, free Control Items and variable lists containing the priced Sales Items.

P.O.S. Control / View / Options / Check

New!Special Menu Printout:

Enable this option to print main priced items separately from included components and regular sales items on the guest's check when Special Menu Settings are validated.

P.O.S. Control / View / Options / Printing

Alternate Printout:

Enabled

New!Special Menu Printout:

Enable this option to print the control items indented under the included sales items on the kitchen coupon when Special Menu Settings are validated.

New!P.O.S. Control / Employees / Configuration / Order / Special Menu

Use Special Menu:

Enable this option to validate the ordered items using the Special Menu Settings when the Print or Close buttons are touched.

Return to Order:

Enable this option to order forgotten items before printing the check and returning to the Order screen.

Auto Send:

Enable this option to order forgotten items before printing the check and exiting to the Login screen.

P.O.S. Control / Employees / Employee / Function

Function 1 - 5:

Select Bar Server, Bartender, Head Server, Managers or Server.
Note: The Special Menu Settings do not work on Table 0 (zero), nor for the Order or Delivery employee functions.

Do Not Compile Modifiers per Division

You can stop the compilation of the modifiers of a division on the kitchen coupon. When ordering the same item with multiple different modifiers, such as the pizzas in the example below, the chef does not know which modifiers to combine on an individual sales item. If you disable the kitchen compilation for a division, such as the highlighted ribs in the example below, each sales item's modifier are listed separately. This can be useful for the cook when ordering similar items for multiple guests on the same customer screen.

P.O.S. Control / Revenue Center / Divisions / Option

Not Compiled in Kitchen:

Enable this option to print the modifiers of sales items from that division separately in the kitchen, starting with a star.

Note: The Compilation option  must be enabled in P.O.S. Control / Revenue Center / Options / Option / Kitchen

Other Functions Affected

When the Special Menu Printout options are enabled in both P.O.S. Control / View / Options / Check & Printing, many existing functions behave slightly differently:

Note: The original item is voided, and the upsized item is ordered, without reporting this void anywhere, and even if the employee is not allowed to perform voids, so be careful not to supply any Upsize that is in fact a Downsize, as this could open the door to fraud.
Note: If this option is enabled for hostesses, they are automatically shown to the table number keypad.