Technical Note: 20040525018b

Cancel Check

(Maitre'D 2005 and later versions of Maitre'D)
It can happen that a check previously closed needs to be canceled or modified. The Cancel Check function creates a negative check equivalent to the original check, and prompts for the media type for the negative check, because some payments do not accept negative amounts, but does not recreate a third check, unlike the existing Re-Open Check function.

Under fast-food environment

From the status screen, when touch the check number, you can print, re-open or cancel that check.

Other check

When using the Manager Menu functions, you can re-open or cancel a check by entering the last four digits of the check number.

P.O.S. Control / Employees / Configuration / Invoice / Cancellation

Void Item:

Enabled

Cancel Check:

Enabled
Note: The Re-open Check function still automatically closes the second negative check to Cash, and recreates a third check equivalent to the original one.