Technical Note: 20060322017

DataTran Dial-Up EFT Setup (Canada)

(Maitre'D 2003, from Service Pack 11 and later versions of 2003)
(Maitre'D 2005, from Service Pack 3 and later versions of 2005)

Datacap Setup

A Maitre'D DataTran dial-up system consists of:

Note: DIALePAy requires Microsoft Windows XP Pro (SP2) with Microsoft Internet Explorer 5.5 with 128-bit encryption.

Pricing and Ordering

Orders can be placed directly with Datacap Systems by contacting the sales department at 215 / 997-8989 or via email at sales@dcap.com. You can also fax orders to 215 / 997-3919.

When you are ready to order DataTran or DIALePay / DataTran, get a certified network list from Datacap (or the Library section at www.datacapsystems.com) and the correct DataTran Parameter Sheet for the network to be used (to provide setup information needed to factory load the DataTran – be sure the merchant business category of "restaurant' is specified in the setup). Or give Datacap the bank / processor contact info on a Get-and-Load request form and have Datacap get the parameter info for an additional.

Maitre'D Setup

Electronic Funds Transfer / View / Options / Interface

The Electronic Fund Transfer (EFT) module must be installed on the Maitre'D license. The following describes all required and optional fields used for this setup.

Interface:

Datacap DataTran modem

Protocol:

Credit cards processed by NDC network (National Data Corp.) (USA and CANADA).

Input port:

Port # where the modem is installed

Speed:

2400

Electronic Funds Transfer / View / Options / Identification

Use Pre-authorization:

If you enable this option, the Back-Office will make a pre-authorization on the credit card. (Do not check this option if you are a Fast-Food restaurant)

Pre-authorization:

You may do a pre-authorization for an amount greater than the totals of the check. This percentage may correspond to the tips. For example, to pre-authorize 15% more on each check, enter 15.0 in this field. Pre-authorization should never be set over 20%, to avoid surcharges.

Maximum overflow:

Enter the amount of maximum overflow. If a customer enters an amount on the credit card receipt that is greater than the check total and the pre-authorization percentage, the maximum overflow is the percentage of the check total that the customer's payment cannot exceed. If the customer enters a credit card payment amount that exceeds the maximum overflow percentage, the system does not accept the payment, and you would have to re-authorize the transaction, including the tip. Typically you would set this field to 20%. If this field is set to 0.00%, no verification is made about maximum overflow and you can enter any amount greater than the check total.

Electronic Funds Transfer / View / Options / Operation

POS refresh:

For dial-up the value should be between 15-20 seconds. This is the number of seconds the workstation will wait before making the first inquiry to the Back-Office to find out if a request was answered.

End of day:

If you enable this option, the End of Day will be permitted even if the credit cards batch is still open. Otherwise, you will need to close the open batch before you run the End of Day process.

Alternate Card Masking:

Enable this option to mask the last 4 digits of the credit card number and only shows the first 10 digits on EFT vouchers.
Note: Remaining information is as per your client's desired configuration and local authorities.

P.O.S. Control / Payments / Media Type

Each credit card media type that is managed by the EFT interface must be defined

Description:

Type in a description for this type of credit card. The Back-Office prints this description on reports and readings, and displays it on the workstations when employees select a media type.

Payment type:

Charge.

Payment surplus:

Tip Entry, as credit card companies do not allow cash advances.

Folio:

Enabled.

Included in Report:

If you enable this option, the transactions closed with this payment type will be included in the Credit Card report. Otherwise, they will only be included in the Summary of Payments report.

P.O.S. Control / Payments / Card Property

EFT category:

Select the payment category code to use with EFT.

Electronic Fund Transfer:

Enabled.

Hide card number:

This option can not be disabled with CISP compliant protocols. It masks some digits of the credit card number on the EFT voucher.

Validation:

Enable this option, the Back-Office checks if the credit card number entered agrees with certain digits that are always present in credit card account numbers. If you disable this option, the Back-Office does not validate the credit card number.

Expiration:

Enabled. The expiration date for a credit card has to be entered in the format MMYY.

Number of digits:

Some credit card companies have credit card numbers that may vary in their total number of digits. For example, Visa cards may have either 13 or 16-digit numbers, whereas other cards have a set number of digits, for example, Master Card cards that have 16 digits and American Express cards that have 15. Two fields should be filled in order to validate the credit card number's length. Type the credit card's appropriate number of digits in the first field then type 0 in the second field to specify that this is a fixed number of digits (zero is the default for the second field). Conversely, you will need to enter a number of digits in each field for cards, such as Visa, that have two possible card number lengths. Type in 0 in both fields for credit card numbers with varying lengths, which will remove the need to validate the number of digits.

Starting With:

Type in the first digits of the credit card. Some credit card numbers always begin with the same digits. These digits can be used for validation. For example: For Visa payment type's "Starting with" field, type in 4. For Master Card, type in 5, and for American Express, type in 34 or 37. If both fields are blank, the first digit is not selected.

P.O.S. Control / Employees / Configuration / Invoice

EFT options must be assigned to the employees

Print tip on EFT receipt:

Enable this option to print the tip and total lines on the EFT credit card voucher.

EFT reprint:

Enable this option to allow the employee to print duplicate EFT vouchers.

P.O.S. Control / Employees / Configuration / Payment

Payment

Enable all EFT media type that this employee configuration is allowed to select on the POS.