Technical Note: 20060322011

NCR EFT through 202T Datapac Line (Canada)

(Maitre'D 2003, from Service Pack 11 and later versions of 2003)
(Maitre'D 2005, from Service Pack 3 and later versions of 2005)

Required software and hardware:

Maitre'D EFT Module:

In your Maitre'D software the EFT module must be added to your software license.

DVAC:

Life lines given by the phone company; BELL.

Modem 202T:

This device is purchased by the dealer from the Wang co. The modem 202 is plugged to a COM on the Back-Office PC via a null modem cable. The modem is also connected to a box provided by the phone co. via a cat. 5 RJ-45 network cable.

NCR:

Is the service provider that does the credit card authorizations.

Moneris (Royal bank):

Is the center that gives debit card authorizations. They are the People to contact.

PIN Pad for Debit Cards:

Phamtom Version 4.16 or 4.22 and higher.
Pospad Version 4.15 or 4.22 and higher.

Electronic Funds Transfer / View / Options / Interface

The Electronic Fund Transfer (EFT) module must be installed on the Maitre'D license. The following describes all required and optional fields used for this setup. Select EFT on the Maitre'D Back-Office.

Interface:

NCR - 3201

Protocol:

Credit card processed by NCR network (Canada only)

Input Port:

Modem port #

Speed:

Select the baud rate used for the network. For this setup the baud rate is 1200.

Poll Code:

Enter the Poll Code provided by your telephone company for your Datacap circuit. The Poll Code is used with the NCR – 3201 interface in Canada only.

Electronic Funds Transfer / View / Options / Identification

Store Number:

Provided by NCR clearing house.

Merchant number:

Provided by Moneris (Royal bank)
Note: This field is only used for Debit Cards.

Use Pre-authorization:

If you enable this option, the Back-Office will make a pre-authorization on the credit card. (Do not check this option if you are a Fast-Food restaurant)

Pre-authorization:

You may do a pre-authorization for an amount greater than the totals of the check. This percentage may correspond to the tips. For example, if you want to pre-authorize 15% more on each check, enter 15.0 in this field. Pre-authorization should never be set over 20%, to avoid surcharges.

Maximum overflow:

Enter the amount of maximum overflow. If a customer enters an amount on the credit card receipt that is greater than the check total and the pre-authorization percentage, the maximum overflow is the percentage of the check total that the customer's payment cannot exceed. If the customer enters a credit card payment amount that exceeds the maximum overflow percentage, the system does not accept the payment, and you would have to re-authorize the transaction, including the tip. Typically you would set this field to 20%. If this field is set to 0.00%, no verification is made about maximum overflow and you can enter any amount greater than the check total.

Electronic Funds Transfer / View / Options / Operation

POS Refresh:

The refresh value for Datapac connection should be 5 seconds or more. This is the number of seconds the workstation will wait before making the first inquiry to the Back-Office to find out if a request was answered.

Number Of Terminals:

This is the number of logical communication bus open to NCR through the Datapac line. The minimum number is 2. If your restaurant performs many credit cards requests, you may increase the Number Of Terminals.

End Of Day:

If you enable this option, the End of Day will be permitted even if the credit cards batch is still open. Otherwise, you will need to close the open batch before you run the End of Day process.

Alternate Card Masking:

Enable this option to mask the last 4 digits of the credit card number and only shows the first 10 digits on EFT vouchers.
Note: Remaining information is as per your client's desired configuration and local authorities.

Available options at the Back-Office PC

Electronic Funds Transfer / File

P.O.S. Control / Payment / Media Type

Each credit card media type that is managed by the EFT interface must be defined.

Description:

Type in a description for this type of credit card. The Back-Office prints this description on reports and readings, and displays it on the workstations when employees select a media type.

Payment Type:

Charge.

Payment Surplus:

Tip Entry, as credit card companies do not allow cash advances.

Folio:

Enabled.

Included in Report:

If you enable this option, the transactions closed with this payment type will be included in the Credit Card report. Otherwise, they will only be included in the Summary of Payments report.

P.O.S. Control / Payment / Media Type / Card Property

EFT Category:

Select the payment category code to use with EFT.

Electronic Fund Transfer:

Enabled.

Hide Card Number:

This option can not be disabled with CISP compliant protocols. It always masks the first digits of the credit card number and only shows the last four digits on the EFT voucher.

Validation:

If you enable this option, the Back-Office checks if the credit card number entered agrees with certain digits that are always present in credit card account numbers. If you disable this option, the Back-Office does not validate the credit card number. You can override this option from the workstation by entering a minus sign after the card number.

Expiration:

Enabled. The expiration date for credit card has to be entered in the format MM / YY.

Number of digits:

Some credit card companies have credit card numbers that may vary in their total number of digits. For example, Visa cards may have either 13 or 16-digit numbers, whereas other cards have a set number of digits, for example, Master Card cards that have 16 digits and American Express cards that have 15. Two fields should be filled in order to validate the credit card number's length. Type the credit card's appropriate number of digits in the first field then type 0 in the second field to specify that this is a fixed number of digits (zero is the default for the second field). Conversely, you will need to enter a number of digits in each field for cards, such as Visa, that have two possible card number lengths. Type in 0 in both fields for credit card numbers with varying lengths, which will remove the need to validate the number of digits.

Starting With:

Type in the first digits of the credit card. Some credit card numbers always begin with the same digits. These digits can be used for validation. For example: For Visa payment type's "Starting with" field, type in 4. For Master Card, type in 5, and for American Express, type in 34 or 37. If both fields are blank, the first digit is not selected.

EFT options must be assigned to the employee configurations.

P.O.S. Control / Employees / Configuration / Invoice / Tax-Service

Print tip on EFT receipt:

Enable this option to print the tip and total lines on the EFT credit card voucher.

P.O.S. Control / Employees / Configuration / Invoice / Payment

EFT reprint:

Enable this option to allow the employee to print duplicate EFT vouchers.

P.O.S. Control / Employees / Configuration / Payment

Payment:

Enable all EFT media type that this employee configuration is allowed to select on the POS.

Available options at the workstation

Regular transaction; add tips, then finalize Modify the tip amount (for credit cards only).
Note: The particularity of the NCR credit and debit transactions is that they are all posted in real time.