(Maitre'D 2003, from Service Pack 11 and later versions of 2003)
(Maitre'D 2005, from Service Pack 3 and later versions of 2005)
Required software and hardware:
Maitre'D EFT Module:
In your Maitre'D software the EFT module must be added to your software
license.
DVAC:
Life lines given by the phone company; BELL.
Modem 202T:
This device is purchased by the dealer from the Wang co. The modem 202
is plugged to a COM on the Back-Office PC via a null modem cable. The
modem is also connected to a box provided by the phone co. via a cat.
5 RJ-45 network cable.
NCR:
Is the service provider that does the credit card authorizations.
Moneris (Royal bank):
Is the center that gives debit card authorizations. They are the People
to contact.
PIN Pad for Debit Cards:
Phamtom Version 4.16 or 4.22 and higher.
Pospad Version 4.15 or 4.22 and higher.
Electronic Funds Transfer / View / Options / Interface
The Electronic Fund Transfer (EFT) module must be installed on the Maitre'D
license. The following describes all required and optional fields used
for this setup. Select EFT on the Maitre'D Back-Office.
Interface:
NCR - 3201
Protocol:
Credit card processed by NCR network (Canada only)
Input Port:
Modem port #
Speed:
Select the baud rate used for the network. For this setup the baud rate
is 1200.
Poll Code:
Enter the Poll Code provided by your telephone company for your Datacap
circuit. The Poll Code is used with the NCR – 3201 interface in Canada
only.
Electronic Funds Transfer / View / Options / Identification
Store Number:
Provided by NCR clearing house.
Merchant number:
Provided by Moneris (Royal bank)
Note: This field is only used for Debit Cards.
Use Pre-authorization:
If you enable this option, the Back-Office will make a pre-authorization
on the credit card. (Do not check this option if you are a Fast-Food restaurant)
Pre-authorization:
You may do a pre-authorization for an amount greater than the totals of
the check. This percentage may correspond to the tips. For example, if
you want to pre-authorize 15% more on each check, enter 15.0 in this field.
Pre-authorization should never be set over 20%, to avoid surcharges.
Maximum overflow:
Enter the amount of maximum overflow. If a customer enters an amount on
the credit card receipt that is greater than the check total and the pre-authorization
percentage, the maximum overflow is the percentage of the check total
that the customer's payment cannot exceed. If the customer enters a credit
card payment amount that exceeds the maximum overflow percentage, the
system does not accept the payment, and you would have to re-authorize
the transaction, including the tip. Typically you would set this field
to 20%. If this field is set to 0.00%, no verification is made about maximum
overflow and you can enter any amount greater than the check total.
Electronic Funds Transfer / View / Options / Operation
POS Refresh:
The refresh value for Datapac connection should be 5 seconds or more. This
is the number of seconds the workstation will wait before making the first
inquiry to the Back-Office to find out if a request was answered.
Number Of Terminals:
This is the number of logical communication bus open to NCR through the
Datapac line. The minimum number is 2. If your restaurant performs many
credit cards requests, you may increase the Number Of Terminals.
End Of Day:
If you enable this option, the End of Day will be permitted even if the
credit cards batch is still open. Otherwise, you will need to close the
open batch before you run the End of Day process.
Alternate Card Masking:
Enable this option to mask the last 4 digits of the credit card number
and only shows the first 10 digits on EFT vouchers.
Note: Remaining information is as per your client's desired configuration
and local authorities.
Available options at the Back-Office PC
Electronic Funds Transfer / File
Close batch
Refund
Void Transaction
Add Transaction
Report
P.O.S. Control / Payment / Media Type
Each credit card media type that is managed by the EFT interface must
be defined.
Description:
Type in a description for this type of credit card. The Back-Office prints
this description on reports and readings, and displays it on the workstations
when employees select a media type.
Payment Type:
Charge.
Payment Surplus:
Tip Entry, as credit card companies do not allow cash advances.
Folio:
Enabled.
Included in Report:
If you enable this option, the transactions closed with this payment type
will be included in the Credit Card report. Otherwise, they will only
be included in the Summary of Payments report.
P.O.S. Control / Payment / Media Type / Card Property
EFT Category:
Select the payment category code to use with EFT.
Electronic Fund Transfer:
Enabled.
Hide Card Number:
This option can not be disabled with CISP compliant protocols. It always
masks the first digits of the credit card number and only shows the last
four digits on the EFT voucher.
Validation:
If you enable this option, the Back-Office checks if the credit card number
entered agrees with certain digits that are always present in credit card
account numbers. If you disable this option, the Back-Office does not
validate the credit card number. You can override this option from the
workstation by entering a minus sign after the card number.
Expiration:
Enabled. The expiration date for credit card has to be entered in the format
MM / YY.
Number of digits:
Some credit card companies have credit card numbers that may vary in their
total number of digits. For example, Visa cards may have either 13 or
16-digit numbers, whereas other cards have a set number of digits, for
example, Master Card cards that have 16 digits and American Express cards
that have 15. Two fields should be filled in order to validate the credit
card number's length. Type the credit card's appropriate number of digits
in the first field then type 0 in the second field to specify that this
is a fixed number of digits (zero is the default for the second field).
Conversely, you will need to enter a number of digits in each field for
cards, such as Visa, that have two possible card number lengths. Type
in 0 in both fields for credit card numbers with varying lengths, which
will remove the need to validate the number of digits.
Starting With:
Type in the first digits of the credit card. Some credit card numbers always
begin with the same digits. These digits can be used for validation. For
example: For Visa payment type's "Starting with" field, type
in 4. For Master Card, type in 5, and for American Express, type in 34
or 37. If both fields are blank, the first digit is not selected.
EFT options must be assigned to the employee configurations.
P.O.S. Control / Employees / Configuration / Invoice / Tax-Service
Print tip on EFT receipt:
Enable this option to print the tip and total lines on the EFT credit card
voucher.
P.O.S. Control / Employees / Configuration / Invoice / Payment
EFT reprint:
Enable this option to allow the employee to print duplicate EFT vouchers.
P.O.S. Control / Employees / Configuration / Payment
Payment:
Enable all EFT media type that this employee configuration is allowed
to select on the POS.
Available options at the workstation
Regular transaction; add tips, then finalize Modify the tip amount (for
credit cards only).
Note: The particularity of the NCR credit and debit transactions is
that they are all posted in real time.