(Maitre'D 2003, from Service Pack 11 and later versions of 2003)
(Maitre'D 2005, from Service Pack 3 and later versions of 2005)
The Electronic Fund Transfer (EFT) module must be installed on the Maitre'D
license.
The following describes all required and optional fields used for this
setup.
Electronic Funds Transfer / View / Option / Interface
Interface:
Datapac DataTran modem
Protocol:
(Select the preferred protocol) Credit cards processed by NDC network (National
Data Corp.) (USA and CANADA). N-Credit cards processed by NABANCO network
(USA only). N-Credit cards processed by VISANET network (USA only). N-Credit
cards processed by CES network (USA only).
Input Port:
Port # where the modem is installed
Speed:
2400
Electronic Funds Transfer / View / Option / Identification
Use Pre-Authorization:
If you enable this option, the Back-Office will make a pre-authorization
on the credit card. (Do not check this option if you are a Fast-Food restaurant)
Pre-Authorization:
DO NOT ADD AN ESTIMATED TIP PERCENTAGE. Restaurant estimated-tip authorization
rules for restaurant credit card is to get authorization for the transaction
amount presented to the cardholder, with NO amount added for an estimated
tip. These rules prohibit merchants other than lodging and car rental
merchants from requesting an authorization for an estimated amount. For
restaurant merchants, a tip can be added to the transaction after authorization,
and will be settled and funded for the total amount of the purchase, including
the tip. Typically, restaurants are protected on charge-backs up to 120%
of the authorized amount, which should not be an issue unless the tip
on a charged-back transaction was over 20%. Not complying with this requirement
can result in fines and penalties, as well as those transactions being
subject to higher interchange costs related to non-qualifying transactions.
Note: Lodging and car rental merchants may do a pre-authorization for
an amount greater than the totals of the check.
Maximum Overflow:
Enter the amount of maximum overflow. If a customer enters an amount on
the credit card receipt that is greater than the check total, the maximum
overflow is the percentage of the check total that the customer's payment
cannot exceed. If the employee enters a credit card payment amount that
exceeds the maximum overflow percentage, the system does not accept the
payment, and you would have to re-authorize the transaction, including
the tip. Typically you would set this field to 20% because merchants are
usually protected on charge-backs up to 120% of the authorized amount.
Note: If this field is set to 0.00%, no verification is made about
maximum overflow and you can enter any amount greater than the check total.
Electronic Funds Transfer / View / Option / Operation
POS Refresh:
For dial-up the value should be between 15-20 seconds. This is the number
of seconds the workstation will wait before making the first inquiry to
the Back-Office to find out if a request was answered.
End Of Day:
If you enable this option, the End of Day will be permitted even if the
credit cards batch is still open. Otherwise, you will need to close the
open batch before you run the End of Day process.
Note: Remaining information is as per your client's desired configuration
and local authorities.
Setting the payment type
P.O.S. Control / Payment / Media type
Each credit card media type that is managed by the EFT interface must
be defined.
Description:
Type in a description for this type of credit card. The Back-Office prints
this description on reports and readings, and displays it on the workstations
when employees select a payment type.
Payment Type:
Charge.
Payment Surplus:
Tip Entry, as credit card companies do not allow cash advances.
Folio:
Enabled.
Included in Report:
If you enable this option, the transactions closed with this payment
type will be included in the Credit Card report. Otherwise, they will
only be included in the Summary of Payments report.
P.O.S. Control / Payment / Media type / Card Property
EFT Category:
Select the payment category code to use with EFT.
Electronic Fund Transfer:
If this payment medium uses Electronic Funds transfer, this option must
be enabled.
Hide Card Number:
Enable this option to hide the first digits of the credit card number and
show only the last four digits on the EFT voucher.
Validation:
If you enable this option, the Back-Office verifies if the credit card
number entered agrees with certain digits that are always present in credit
card account numbers. If you disable this option, the Back-Office does
not validate the credit card number. You can override this option from
the workstation by entering a minus sign after the card number.
Expiration:
Enabled. The expiration date of a credit card has to be entered in the
format MM / YY.
Number of Digits:
Some credit card companies have credit card
numbers that may vary in their total number of digits, whereas other cards
have a set number of digits. Two fields should be filled in order to validate
the credit card number's length. Type the credit card's appropriate number
of digits in the first field then type 0 in the second field to specify
that this is a fixed number of digits (zero is the default for the second
field). Conversely, you will need to enter a number of digits in each
field for cards that have two possible card number lengths.
Card Type
Digits
Visa
13 or 16
Master Card
16
American Express
15
Discover/Novus
16
EnRoute
15
American Diners
Diners Club International
Carte Blanche
14
14
14
JCB
15 or 16
Note: The Validation option above must also
be enabled.
Starting With:
Some credit card companies have credit card numbers
that may begin with different digits, whereas other cards always
begin with the same digits. Four fields
can be filled in order to validate the credit card number's beginning.
Type the credit card's appropriate first digits in the first field then
type 0 in the second field to specify that these are constant beginning
digits (zero is the default for the second to fourth fields). Conversely,
you will need to enter beginning digits in each field for cards that have
different possible card number starts.
Card Type
Start
Visa
4
Master Card
5
American Express
34 or 37
Discover/Novus
6011
EnRoute
2014 or 2149
American Diners
Diners Club International
Carte Blanche
30
36
38
JCB
3, 1800 or
2131
Note: Since JCB cards can start with a 3 and
have 15 digits, and that American Express cards start with a 34 or a 37,
and also have 15 digits, JCB absolutely MUST have a HIGHER ID the American
Express when first creating them in your Media Types. If JCB had a lower
ID, American Express cards would be interpreted as JCB.
Setting the employee configuration
EFT options must be assigned to the employee configuration.
P.O.S. Control / Employees / Configuration / Invoice / Tax-Service
Print Tip on EFT Receipt:
Enable this option to print the tip and total lines on the EFT credit card
voucher.
P.O.S. Control / Employees / Configuration / Invoice / Payment
EFT Reprint:
Enable this option to allow the employee to print duplicate EFT vouchers.
P.O.S. Control / Employees / Configuration / Payment
Payment:
Enable all EFT media type that this employee configuration is allowed
to select on the POS.
Datacap setup
A Maitre'D DataTran dial-up system consists of:
The Maitre'D EFT module.
A DataTran 162 SL (single POS) or ML (multi-lane) per
store attached to the server or designated master.
Merchant parameter factory load is highly recommended
for fast, accurate installs, or
Datacap Dial-in Download System use for fast, accurate installs and 24
/ 366 network-interface load / reload capability.
Note: DIALePAy requires Microsoft Windows XP Pro (SP2) with Microsoft
Internet Explorer 5.5 with 128-bit encryption.
Three register DataTran dial-up configuration:
Pricing and Ordering
Orders can be placed directly with Datacap Systems by contacting the sales
department at 215 / 997-8989 or via email at sales@dcap.com. You can also
fax orders to 215 / 997-3919. When you are ready to order DataTran or
DIALePay / DataTran, get a certified network list from Datacap (or the
Library section at www.datacapsystems.com) and the correct DataTran Parameter
Sheet for the network to be used (to provide setup information needed
to factory load the DataTran – be sure the merchant business category
of "restaurant' is specified in the setup). Or give Datacap the bank
/ processor contact info on a Get-and-Load request form and have Datacap
get the parameter info for an additional.
