When you get the answer, enter the code in the
ENTER CODE box in setup / setup information.
Merchant Category:
Retail (even if it is a sit-down restaurant, as it supports pre-authorization)
Note: Other information will be supplied by your merchant services
provider.
Installing the DSIClientX control
The DSIClientX control is not included in Maitre'D installation.
This application is an XML ActiveX client controlled software that sends
encrypted payment authorization requests via a local area network or Internet
to Datacap's dial and Internet payment servers.
The DSIClientX control must be installed on your Maitre'D Back-Office
PC and on every workstations that will process Debit Cards with a PIN
Pad. The control is available as a free 5mb self installing executable
from http://www.datacapepay.com/
It may be installed before or after Maitre'D and takes just a minute to
install (requires a reboot).
DO NOT TRY TO SKIP THIS STEP !!!!!
Maitre'D Configuration
Electronic Funds Transfer / View / Options / Interface
Interface:
Datacap - DSIClientX
Moneris:
Enabled
Note: In Maitre'D 2003, to enable this payment channel, under the C:\Posera\MaitreD\Data
directory, in the [Miscellaneous] section of the Bo.ini file, add the
following configuration key and value:
MonerisEFT=True
Note: the "M" has to be uppercase
Protocol:
Generic (USA and Canada)
IP Address:
Address of the computer where the NETePay for Chase Paymentech is
installed.
Note: Do not use the 127.0.0.1 local host loop back address,
even if on same computer as Maitre'D. Use the exact address, such as 192.168.100.1
Electronic Funds Transfer / View / Options / Identification
Merchant Number:
Merchant number received from Chase Paymentech
Electronic Funds Transfer / View / Options / Operation
POS refresh:
No less than 5
External Close Batch:
Enabled.
Close Internal Batch Only:
Enabled.
Note: When a Batch is closed in Maitre'D, it resets the internal
file ONLY. The actual batch closing is performed by Chase Paymentech automatically
at a preset time each day. Synchronize with your Chase Paymentech representative
for the time of the batch closing.
Program:
Blank
Note: Remaining information is as per your client's desired
configuration and local authorities.
Electronic Funds Transfer / Transaction
All 5 Back-Office transaction types are supported by Chase Paymentech.
Note: No reports are available in Maitre'D. They are found on
the Chase Paymentech site.
P.O.S. Control / Payments / Media Types
/ Credit Cards
Description:
Type in a description for this type of credit card. This description
is displayed on the workstations when employees select this media type
and printed on readings.
Payment type:
Charge.
Payment surplus:
Tip Entry, as credit card companies do not allow cash advances.
P.O.S. Control / Payments / Media Types / Credit
Cards / Option
Folio:
Enabled.
Note: In Maitre'D 2003, this option is on the Media
Type tab.
P.O.S. Control / Payments / Media Types / Credit
Cards / Card Property
EFT Category:
Select the credit card type.
Electronic Fund Transfer:
Enabled
Hide card number:
This option can not be disabled with CISP compliant protocols.
It masks some digits of the credit card number on the EFT voucher.
Show on Merchant Copy:
This option can not be enabled with CISP compliant protocols.
Validation:
If you enable this option, the Back-Office verifies if the credit
card number entered agrees with certain digits that are always present
in credit card account numbers. If you disable this option, the Back-Office
does not validate the credit card number. You can override this option
from the workstation by entering a minus sign after the card number.
Expiration:
Enabled. The expiration date of a credit card has to be entered in
the format MM / YY.
Debit Card:
Disabled
Custom Card:
Disabled
Number of digits:
Some credit card companies have credit card numbers that may vary
in their total number of digits. For example, Visa cards may have either
13 or 16-digit numbers, whereas other cards have a set number of digits,
for example, Master Card cards that have 16 digits and American Express
cards that have 15. Two fields should be filled in order to validate the
credit card number's length. Type the credit card's appropriate number
of digits in the first field then type 0 in the second field to specify
that this is a fixed number of digits (zero is the default for the second
field). Conversely, you will need to enter a number of digits in each
field for cards, such as Visa, that have two possible card number lengths.
Type in 0 in both fields for credit card numbers with varying lengths,
which will remove the need to validate the number of digits.
Starting With:
Type in the first digits of the credit card. Some credit card numbers
always begin with the same digits. These digits can be used for validation.
For example: For Visa payment type's "Starting with" field,
type in 4. For Master Card, type in 5, and for American Express, type
in 34 or 37. If both fields are blank, the first digit is not selected.
P.O.S.
Control / Payments / Media Types / Debit Card
Description:
Type in a description for the debit card. This description is
displayed on the workstations when employees select this media type and
printed on readings.
Payment Type:
Canadian Debit
Payment surplus:
Tip Entry is supported
by Chase Paymentech.
P.O.S. Control / Payments / Media Types / Debit
Card / Option
Folio:
Enabled
Note: In Maitre'D 2003, this option is on the Media
Type tab.
P.O.S. Control / Payments / Media Types / Debit
Card / Card Property
Everything disabled
P.O.S. Control / Workstation
/ Options /Device / PIN Pad
Type:
Serial
Port:
Port number where the PIN pad is plugged in
Driver:
Canadian Debit
ID:
TID number associated with the appropriate PIN pad as received from
Chase Paymentech.
Identity:
Paymentech1
Note: In Maitre'D 2003, to specify the PIN Pad type for DSIClientX
transactions, under the C:\Posera\MaitreD\Data directory, in the Pos??.ini
file (you will need to do it for every POS Ex.: Pos01.ini, Pos02.ini),
add the following configuration key and value:
PadType=Paymentech1
where the "P" has to be uppercase
After modifying the INI file, redo workstation data.
Prompt For Tip:
Enabled if the customer wants to be prompted to add the tip amount
How to process Debit Cards
Ring up a transaction and touch the Close button.
When you reach the Payment screen, touch the Debit Card button, and enter
the full amount, or simply touch Enter, and follow the instructions on
the PIN Pad for the rest of the transaction. Once the transaction is accepted,
the workstation will print an approval receipt.
Setting the Employees
P.O.S. Control / Employees / Configuration / Invoice / Payment
EFT reprint:
Enable this option to allow the employee to print duplicate EFT vouchers
before the transaction is finalized.
P.O.S. Control / Employees / Configuration / Media
Enable all Credit Cards and the Debit Card payment types.
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